Terms & Conditoins

Access to and use of the services of rightvacation.com (“rightvacation.com” and/or “our”) and our website is subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services through our offices or through our website, you, the purchaser and/or traveler (“Customer” and “passenger” and “you/your”) agree to be bound by these terms. PLEASE READ THE TERMS BEFORE USING THIS WEBSITE. These terms and conditions govern the relationship between rightvacation.com and you, the Customer. These terms restrict your rights and remedies and provide protection to rightvacation.com. These also include warranty disclaimers and liability exclusions. By using this website you acknowledge and agree (a) this is a fair balance because this website is accessible by you conveniently and at no charge to access the website; and(b) if you do not agree or do not accept these Terms and Conditions, you can choose to not use this website or rightvacation.com offices. So, if anything is in these Terms and Conditions, including warranty disclaimers and liability exclusions, that you disagree with or are not willing to be bound by, or if something is missing from these Terms and Conditions that you consider essential, then you must not use this website. IF THERE IS ANY PART OF THESE TERMS AND CONDITIONS YOU DO NOT AGREE WITH, PLEASE DO NOT USE THIS WEBSITE OR RIGHTVACATION.COM’S SERVICES. No alterations to these terms and conditions may be made by any rightvacation.com employee, authorized representative or agent, unless in writing by an authorized officer of rightvacation.com.

Use of the website

As a condition of your use of this Website, you warrant that
(i) you are at least 18 years of age;
(ii) you possess the legal authority to create a binding legal obligation;
(iii) you will use this Website in accordance with these Terms and Conditions;
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act;
(v) you will inform such other persons about the Terms and Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
(vi) all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have an account to this website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.
We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms and Conditions.

Booking Process

By proceeding to purchase from rightvacation.com, and acknowledging the acceptance of these terms and conditions, you also accept the fare rules associated with chosen flights as defined by rightvacation.com and airlines/suppliers being utilised for your chosen itinerary.

By completing the relevant fields on our booking forms via our website, you give explicit authority to rightvacation.com to act as your broker in providing travel services including air, rail, cruise, hotel, either by a requested supplier or any other travel services offered or selected. This authority includes any bookings done through our online chat or call-centre support system or for reservations made at our offices and outlets. After booking and purchasing a flight or transport ticket or any other travel service through our website, you will receive confirmation of your booking, purchase, and record of payment by e-mail. You are obliged to verify the accuracy of the confirmation data and immediately inform rightvacation.com within the same calendar day for any discrepancies or errors in the original registered reservation. In case of any errors and discrepancies in your booking, rightvacation.com bears no responsibility and you are not released from the sales/booking contract.

Electronic Ticketing (e-tickets)

Rightvacation.com uses electronic tickets (e-tickets) for all flights. Your reservation and ticket data are automatically transferred to the airline’s reservation and management system. Upon issuance of a ticket, you will receive an e-mail which includes your ticket number for your ‘e-ticket’, which must be printed and used for check in at the airport. Your name in the reservation system MUST match your identity and identification documents used for travelling. If you are travelling with more than one passport the ticket must match your travelling passport. Failure to correctly enter data for names or passports used for travel is the passengers (you) responsibility and rightvacation.com has no liability for errors or omissions on any booking details entered or not entered into for a booking.


Rightvacation.com has no control or liability for any changes in prices, booking fees, baggage or excess baggage fees, and cancellation of your trip by the supplier of travel services offered on this site. We strongly suggest all travellers take out travel insurance.


For flight tickets reservations made through our website payment is possible by credit card, bank transfer or electronic transfer. Before payment in full, rightvacation.com is not obliged to transfer any flight tickets or any other travel documents to you. Rightvacation.com may ask you to submit any evidence regarding your address, a copy of your credit card or bank deposit account, before issuing your ticket.

All credit card transactions pass through 3D Secure Authentication of Verified by Visa or MasterCard at our acquiring merchant bank. Your bank may ask for additional security information in order to process the transaction. rightvacation.com has the right to ask for transaction confirmation by the card issuing bank of the card holder and in case of a negative/no answer being received for security reasons, the transaction will be cancelled and you will be advised to contact your bank. The above is reply is communicated to you via the website payment interface and/or via the e-mail details inserted during the reservation process.

Your credit card if used for payment will be charged the value of the purchase price as noted on check out, in the currency you have selected. Currently the options for check out currencies is USD. Your bank or card company may have fee’s for use of your card outside of the card’s country of origin or generate an exchange rate on your chosen currency that is not disclosed to you at the time of purchase. Rightvacation.com has absolutely no responsibility for any charges generated by use of a credit card on this site other than those identified at checkout.

All cancellation and refund transactions are required to be processed with credit back only to the original credit card in the reservation, with no exceptions. If your financial institution uses any currency other that US Dollars (USD, they may have a different currency exchange rate applicable to void and refund credit transactions that may differ from the original sales transaction. Please check with your credit card issuing bank, regarding their specific policies on void and refund credit transactions, relating to currency exchange rates.

If you are paying for tickets or services by bank or wire transfer, all funds must reach rightvacation.com accounts by the ticket funding deadline noted for your booking. Rightvacation.com will not issue tickets until cleared funds are received. If your funds are not cleared before the ticketing payment deadline specified your booking will automatically be cancelled. Payment by bank or wire transfer requires you to pay all associated transfer costs and fees required in order for rightvacation.com to receive the full amount of funds for the flights and/or services purchased. Failure to provide full payment through lack of fee and cost of transfer is considered as non-payment of required charges and your booking will be cancelled. Any associated costs to return funds to you will be at your expense. All Wire and bank transfers should be marked as “Sender Pays All Costs and Fee’s for transfer”.

Travel Documents

Rightvacation.com has absolutely no responsibility for your travel documents (passports, visas etc) being valid or acceptable for travel, transit, departure, or arrival to or from a destination. You, alone, are obligated to ensure that you have the necessary travel documents for use of the travel service you have purchased. We do not warrant that any ticket will provide entry into a country or governmental jurisdiction. Visa exemptions and Visa on arrivals or entry to any country are not guaranteed through the purchase of any ticket on this website.

Cancellations – Changes

Most of the airfares on rightvacation.com site are NON-REFUNDABLE. You are responsible for your purchase decision and any loss or damages that may arise from purchasing a ticket that cannot be changed, cancelled, modified, or refunded according the suppliers rules. Some bookings are clearly identifiable on rightvacation.com as non-refundable. The fact that the site may not clearly identify a ticket as non-refundable does not circumvent the suppliers fare rules or policies. By booking and making payment on the rightvacation.com site or by other means, you accept the fare/supplier rules for your bookings. No ticket on the rightvacation.com site is allowed to have a name change or partial name change/correction once booked or ticketed.

The possibility to change or cancel a flight ticket, a trip, or any other travel service purchased on this site is subject to the policy terms and conditions governed by each supplier. Rightvacation.com has no influence on conditions imposed or actions taken by suppliers. Changes, cancellations and refunds of tickets or services may not always be possible. Additional costs may arise in a case where a ticket or travel service is changed or cancelled. Those costs are in part determined by the travel service supplier along with a service fee by rightvacation.com when we are required to act on your behalf.

All tickets and travel services have purchase rules and restrictions for any possible changes, refunds, or no show/late show charges, etc as provided by the travel suppliers. By purchasing travel services on this site it verifies you have read and accept these rules before making and completing any online reservation. If the supplier provides you with the right to change or cancel a flight ticket or services, then you are obliged to inform rightvacation.com in writing about your wish to change or cancel your reservation. When changes in the booking times or cancellations of any services occur by the supplier, rightvacation.com will try to contact and inform you by telephone, e-mail, or text about the changes subject to the condition that rightvacation.com has been notified by the respective supplier in a timely manner. Rightvacation.com holds no liability for any transfer, delay, or cancellation of flights or any other travel services and products of the supplier.

Should you buy a return flight ticket, a one way ticket with multiple stops, or a ticket with multiple destinations and wish to cancel part of your ticket, you must first contact rightvacation.com so that we can inform you whether this is possible, as each supplier has different policy for such cases. This means that if you are identified as a non-show by the supplier (airline, cruise company, tour operator, etc), regarding the use of one part of your ticket, it is possible the remaining unused portion(s) of your ticket may be cancelled. It is also possible, in some cases that the use of the remaining ticket vouchers can be used with additional charges above the original fare charged.

If your flight ticket or voucher has been issued, rightvacation.com may be able change or cancel your reservation, according to the supplier’s terms subject to any charges notified by the supplier along with rightvacation.com’s administration fee for the service. Any charges are the same as applicable to all travel agencies by the supplier and depend on the timing of cancellation or changes as outlined by the supplier in the fare rules.

Travel insurance

We ask the customer to conclude a travel insurance contract for a travel service purchased by the customer. Travel insurance ensures the provision of assistance and an indemnity on the terms established by the insurer in the event of, for instance, a sudden interruption or cancellation of a trip, loss of luggage, the customer’s health disorders and/or an accident.

Rightvacation.com advises getting the travel disruption cover, which usually compensates for additional expenses relating to the cancellation or belatedness of a trip.

Your Use of Our Website :

Authorised Use

You may only use this Website:

  • For your own personal, non-commercial use only (which will at all times be reasonable and not abusive); or
  • To obtain information on, check the suitability and availability of our products and services; or
  • For purposes legitimately connected with purchasing our products and services; or
  • To access or retrieve your travel information and/or booking data, manage your preferences or to get into contact with us about your bookings or travel arrangements; or
  • submit and share your views, reviews and comments on our products and services.

Non-Authorised Use

You agree that you shall not:

  • Access, extract, use or copy any material or information on this Website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this Website except that you may print off any individual page for your own personal use; or
  • use this Website in a way that causes or may cause an infringement of the rights of any other party or which breaches any standards, regulations or codes published by any relevant authority; or
  • use this Website in any way that interferes with or affects the performance of the Website or our systems or which interferes in any way with other users use of the Website; or
  • Gain, or attempt to gain, any unauthorised access to our Website, our other systems and/or to the personal data, information or booking data of other users and customers; or
  • make any unauthorised, false or fraudulent reservation on this Website.

Ownership and Use of Material and Information on Our Website

This Website displays registered and unregistered intellectual property such as brands, designs, data, content, copyright material and trademarks, with rights in the United State of America and/or other countries and which belong to us or to companies within rightvacation.com or which have been licensed to us. Other product and company names mentioned and third party content displayed on this Website are proprietary to their respective owners. You are not licensed to use any of the marks on our Website unless written permission is granted, and you may not meta tag any of these marks.

Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the content and information in this Website, including (without limitation) all text, sound, photographs, images, logos, videos, maps, podcasts, blogs, customer reviews, graphics, design, underlying source code and software. Subject to the “Authorised Use” section above, material and information, either whole or in part, from this Website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner’s prior written permission.

The following copyright and trademarks used on this Website are acknowledged:

Disclaimer of Warranties

This Website and the content are provided ‘as is’ and without any warranties of any kind, whether express or implied, including but not limited, implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the Website is for general information purposes only and does not constitute advice.

We do not represent or warrant that the information and/or facilities contained in the Website are accurate, complete or current, or that the Website will be uninterrupted or error free, or that any defects in the Website will be corrected or that the Website or the server that makes the Website available are free of viruses or any other harmful components. We do not make any warranties or representations regarding the use of the materials in the Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law. We reserve the right to suspend or withdraw the whole or any part of the Website at any time without notice without incurring any liability.

Limitation of Liability

Rightvacation.com and its affiliates will not be liable for any direct, indirect, incidental, punitive, consequential, or any other damages whatsoever that result from the use or performance of, or the inability to use, this site, the products or functions on this site. You agree that any cause of action arising out of, relating to or in any way connected with your use of this site or these terms of use must commence within one (1) year after the cause of action accrues otherwise such cause of action shall be permanently barred.

In certain states and jurisdictions, the limitations of liability set forth in these terms and conditions are not permitted and so the foregoing limitations do not apply to you. To the extent that rightvacation.com and its affiliates may not, as a matter of law, disclaim any implied warranties or limit its liabilities, the scope and duration shall be the minimum permitted under applicable law.

Links to Third Parties

For your convenience and to improve the usage of the Website, links to sites that are owned and controlled by third parties may be provided from time to time. We have no control over or responsibility for websites to which the Website is linked. Your use of such websites is at your sole risk.

Amendments to the Terms and Conditions

We reserve the right to change the terms, conditions, and notices on this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of our website and facilities.

GDPR compliance statement

Rightvacation.com respects and complies with the EU General Data Protection Regulations (GDPR).

Some of the key ways we comply with these regulations are:


We explain what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to contact from us.

Breach Notification

In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.

Right to Access

Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.

Right to be forgotten

Once we have compared your (the subjects’) rights to “the public interest in the availability of the data”, we may delete your personal data where you have requested this.

Data Portability

We allow you to receive the personal data concerning you, which we will provide in a ‘commonly used and machine readable format’ and you have the right to transmit that data to another ‘controller’.

Entire Agreement

The provisions and conditions of these Terms, and each obligation referenced herein, represent the entire Agreement between rightvacation.com, its affiliated or related entities, and you, and supersede any prior agreements or understandings not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms of use or understanding, the last published Terms or terms of use or understanding shall prevail.

Applicable Law

By visiting the Site, you agree that the laws of Texas, USA without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and rightvacation.com.